Terms of Service

This website is operated by Sprowen. By visiting or using https://sprowen.com/ (the “Site”), you agree to these Terms of Service (“Terms”). The expressions “we”, “us”, and “our” refer to Sprowen throughout the Site. These Terms apply to all visitors, customers, and users who access the website or purchase through it. If you do not accept these Terms, please discontinue use of the Site and its services.

1. Use of the Site
Accessing the Site or placing an order confirms that you meet the legal age requirements in your country of residence, or that you have obtained consent from a parent or guardian if applicable. We may restrict or refuse service in situations permitted by law, including misuse of the website or breach of these Terms.

2. Accounts and Billing Information
When creating an account or completing a purchase, you agree to provide accurate and up to date details. Orders may be limited, adjusted, or cancelled if we identify incorrect information, suspected unauthorised activity, or unusual order behaviour. All purchases are subject to our Return and Refund Policy.

3. Products and Pricing
Product listings, pricing, and availability may be updated or changed at any time without notice. We may revise or discontinue certain products or services when needed. Images and written descriptions are provided for general guidance and may vary slightly depending on device settings or screen display.

4. Third Party Services and Links
From time to time, the Site may include links or integrations connected to third party websites, tools, or services. Sprowen is not responsible for third party content, policies, or practices. When leaving our Site or interacting with external providers, their own terms and privacy policies will apply.

5. User Submissions
If you choose to send comments, feedback, suggestions, or other materials, you acknowledge that we may review and use them without any obligation to provide compensation or maintain confidentiality. You confirm that submitted content does not violate the rights of others and does not contain unlawful or harmful material.

6. Personal Information
Information you provide through the Site is processed in accordance with our Privacy Policy, which explains how data is collected, used, and stored.

7. Disclaimers and Limitation of Liability
The Site and all services are offered on an “as available” basis. We do not guarantee that access will always be uninterrupted or free from errors. To the maximum extent allowed by law, Sprowen will not be responsible for losses or damages arising from your use of the Site, purchases made through it, or reliance on information published on the website.

8. Prohibited Conduct
You agree not to misuse the Site in any way that is unlawful or harmful. This includes attempts to gain unauthorised access, disrupt website functionality, introduce malicious software, misuse checkout features, or violate intellectual property rights. Access may be suspended or terminated if these Terms are breached.

9. Changes to These Terms
We may revise these Terms periodically. Updated versions become effective once published on the Site. Continued use of the website following any updates means you accept the revised Terms.

10. Governing Law
These Terms, and any agreements related to the use of the Site, are governed by the laws of the United States.

11. Entire Agreement
These Terms, together with any referenced policies, represent the full agreement between you and Sprowen regarding the use of the Site and replace any prior understandings or arrangements.